From writing down my name and knowing who I was when I walked in for the first time to the follow up call a few days after I picked up my car, this place has EXCEPTIONAL customer service. I cannot rave enough about how they were willing to wait an extra 15 minutes after closing so I could get my car that day and their texted inspection report, followed by a call when I missed the text! This is the best customer service experience I have ever had at an auto shop bar none. Of course time will tell if they resolved my brake issue. The price seemed fair and the brakes no longer shake at high speeds. Based on my experience with them I suspect they would take care of any problem connected to the repair. Thank you for the great service!
I hope #1 is the best because that is how I feel - you're the best.
Thank you Billie. We sure do appreciate you. You are one of our favorites. For future reference, 5 stars is good. One star, not so much.
Always timely excellent service by Bob and his team at Mastertech!
Awesome service great people
Just a small job replacing a light bulb, but so appreciated. 10 minutes and my Smart Car and I were on our way home. Thanks so much!
Fixed our 2004 Saturn Ion Coolant Leak, fast and for an extraordinary low cost. The young man at the front desk was pleasant and knowledgeable. Great staff with great service. We will make Master Auto Tech the go to place for our future vehicle repairs!
Thanks Phillip, the pleasure is ours. BT
Hi. I will be moving to Bellingham, and I am sad to leave my mechanics at AutoSys Inc. in Redmond WA (family owned). They are the best. I searched mechanics in Bellingham under "best mechanics". After reading your customer reviews, it looks like you will be my next mechanic service. See you later, Roberta in Redmond.
I've been going to Master Auto Tech for several years now. They're always great to work with and super friendly. They've saved me hundreds of dollars and kept my VW Golf in great shape. I live in Canada and make the drive down because they're the best!
Thank you Sean. It is a tremendous privilege to care for your Volkswagen.