Bellingham and Ferndale Auto Repair

Very good service. Great knowledge. Let me know what needed to be done before doing the work. Friendly. I will go back to Master Auto. Bob was very nice and friendly.

The people were very straightforward with how much everything would cost and what they were doing to my car. Everyone was very friendly and took the time to explain what they were doing. They have a feature that shows my pictures of what they found in my car to better explain what was going on. Overall a great experience. I would definitely recommend going here.

Very pleasant people, very informative of cost prior to service. My smart car is running great.

Fair priced nice job guys

Quality service, competitive prices, and the owner (who is a certified Master Tech) truly cares about his customers. While I was there to get my car serviced, a couple came in (the woman was pregnant) and they were dropping their car off for service but had trouble calling an Uber. Without hesitation, Bob drove them home. Rarely have I seen such a level of personal care. Additionally, the service on my car was solid, and they sent me a detailed service report complete with pictures. Their location is also fantastic; surrounded by green - much better than being on Auto Row. I highly recommend Bob and his team's services to anyone in the Bellingham area!

prompt and complete

Away from home with car problems is not an enviable situation, however we were fortunate enough to find Master Auto Tech. The service we received from Nate at the front desk and Bob in the repair shop was nothing short of outstanding. You both went over and above any expectations to accommodate us and we are very extremely grateful. Thank you so much

From writing down my name and knowing who I was when I walked in for the first time to the follow up call a few days after I picked up my car, this place has EXCEPTIONAL customer service. I cannot rave enough about how they were willing to wait an extra 15 minutes after closing so I could get my car that day and their texted inspection report, followed by a call when I missed the text! This is the best customer service experience I have ever had at an auto shop bar none. Of course time will tell if they resolved my brake issue. The price seemed fair and the brakes no longer shake at high speeds. Based on my experience with them I suspect they would take care of any problem connected to the repair. Thank you for the great service!

From writing down my name and knowing who I was when I walked in for the first time to the follow up call a few days after I picked up my car, this place has EXCEPTIONAL customer service. I cannot rave enough about how they were willing to wait an extra 15 minutes after closing so I could get my car that day and their texted inspection report, followed by a call when I missed the text! This is the best customer service experience I have ever had at an auto shop bar none. Of course time will tell if they resolved my brake issue. The price seemed fair and the brakes no longer shake at high speeds. Based on my experience with them I suspect they would take care of any problem connected to the repair. I have to thank them for the great service!

I hope #1 is the best because that is how I feel - you're the best.